Verifying Your l89com Account
Verification is how we keep your account wallet safe and make sure withdrawals go to the right person. It is a one-time process: submit a government-issued photo ID and a document that confirms your name matches your registered mobile wallet — such as a bank statement or utility bill. Our verification team reviews what you send and updates your account status. A
verified account faces fewer delays when you request a withdrawal and benefits from the full wallet limit. If your documents are unclear or the name does not match your bKash or Nagad registration, our support team will reach out to help you resolve it quickly.
- Prepare your photo ID — A national ID card or passport works. The name on the document must match exactly what you used to open your account.
- Submit proof of wallet ownership — Provide a screenshot or statement showing your bKash, Nagad or Rocket number linked to your registered name.
- Wait for account status update — Our team reviews your submission and updates your account. You will see the verified status flag on your dashboard.
- Contact support if anything is unclear — If documents are flagged or you need help, reach our support team directly through the account help channel.