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How l89com Handles Your Personal Data

This privacy policy tells you exactly what data l89com collects when you use your account, how we store it, and what rights you hold over it. Access and eligibility depend on your local law and eligible region in Bangladesh.

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What Data We Collect and Why

l89com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. We collect this to verify your identity, process your deposits and withdrawals, and keep your account secure. We also

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collect device data such as your IP address, browser type and session timestamps to detect unusual login activity. We do not sell your personal data to third parties. When your bKash or Nagad wallet is linked to your account, only the minimum information needed to complete
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a transaction is stored. Payment reference numbers from Rocket transfers are retained only for the period required to resolve any disputes. Cookie data from your browsing sessions helps us load your account preferences faster — you can manage cookie permissions through your browser settings. Any data
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we hold is kept only as long as your account remains active or as long as legal obligations in your eligible region require. Once that period ends, we delete or anonymise your records. Eligibility to use this platform depends on your local law and your jurisdiction
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within Bangladesh.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete your personal data, our support team handles privacy requests directly. You can reach us through any of the channels below. We aim to respond to all data requests within a reasonable period, and we will confirm receipt of your request before we begin processing it.

Live Chat Start a live chat session from your account dashboard. Identify yourself as submitting a privacy request so the agent routes it to the right team immediately.

Email Support Send your data request by email with your registered phone number and the specific action you want — access, correction or deletion of your account data.

Account Help Centre Log in, navigate to Account Settings, and use the Privacy Request form. This creates a tracked ticket so you can follow the status of your request.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security is built into how we run your account, not added as an afterthought. Every login triggers an OTP check to your registered number, and your session is encrypted end-to-end. Here is how we handle the four key areas of your privacy on this platform.

Cookie Controls We use session cookies to keep you logged in and preference cookies to remember your deposit method — bKash, Nagad or Rocket. You can clear or block these via your browser without losing your account.

Account Security Every account login requires an OTP sent to your registered mobile number. If we detect a login from an unfamiliar device, the session is flagged and you receive an immediate alert.

Data Retention We keep your transaction records for as long as your account is open plus any period required under applicable rules in your eligible region. Closed accounts are anonymised once the retention period ends.

Requesting Changes You can request a copy of your stored data, ask us to correct inaccuracies, or ask for deletion through live chat or the Account Settings privacy form. We confirm every request in writing.

Common Questions About Your Privacy

These are the questions we get most often about how personal data works on this platform. If your question is not here, reach us via live chat or the Account Settings privacy form and we will respond directly.

We store your name, phone number, email address and the payment method you registered with — such as bKash, Nagad or Rocket. We also log device and session data for account security purposes.

Yes. Log in, go to Account Settings and submit a Privacy Request, or contact us via live chat. We will compile and send your data within the timeframe required under applicable rules in your eligible region.

No. Your bKash, Nagad or Rocket wallet details are used only to process your own transactions. We do not share, sell or transfer wallet data to third parties outside of what is needed to complete a payment.

Submit a deletion request through Account Settings or contact support via live chat. We will verify your identity first, then process the deletion. Deletion timelines depend on applicable legal obligations in your eligible region.

Session cookies keep you logged in; preference cookies remember your deposit method. You can block or delete cookies through your browser settings without affecting your account data or wallet records.

After you close your account, we anonymise your personal records once the retention period required under applicable rules in your eligible region has passed. Transaction references may be held longer for dispute resolution.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSlot Kingdom AccountRegister

How l89com Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does l89com store when I register?

02 Can I request a copy of all the data you hold about me?

03 Does l89com share my bKash or Nagad wallet details with anyone?

04 How do I ask for my account data to be deleted?

05 How are cookies used on this platform and can I turn them off?

06 What happens to my data if I close my account?

Privacy Policy

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